Delivering a digital mortgage experience has been a key point of focus for years, but the coronavirus pandemic has forced even traditional banks to rapidly digitise elements of the home loan process. But are they here to stay? The Adviser explores the rapid realisation of digital home loans – and whether they are the new normal.
Every year, The Adviser commissions Momentum Intelligence to undertake its annual Third-Party Lending Report to understand what brokers think of the lenders they are using. This year, once again, a new major bank has pushed full steam ahead, as broker sentiment towards the big four continues to evolve in line with their service offering. Annie Kane reveals more
With the economic crisis creating a demand for help and support, staying on top of your marketing strategy remains vital. In fact, a crisis like COVID-19 might be the opportune moment for brokers to keep the lines of communication open with their clients. We find out the key aspects broker marketing campaigns need to include right now