With broker services needed now more than ever, having an efficient business operation is paramount. While there is no one-size-fits-all solution to running a leading broking business, the first step in building and growing your brokerage is to start with a plan of what you actually want and build from there. Here are some top tips to get you started.

The path to recruitment can be paved with challenges, particularly during the coronavirus pandemic. However, as brokers continue to see high levels of enquiries from borrowers wanting to refinance and FHBs seeking to enter the property market, now might be the right time to hire additional staff. A robust recruitment process can help brokers ensure that hiring new staff is a smooth journey for them and the new employees.