Major broking groups have held the crown for consecutive years in The Adviser’s Top 25 Brokerages list, and 2020 was no exception. However, several independent offices are holding their own, creating competition in the sector.
Malavika Santhebennur explores open banking’s impact on borrowers and how brokers can capitalise on the opportunities it presents.
Last year, a new Banking Code of Practice was rolled out, which brought in a higher standard of customer care when dealing with individuals and small-business customers — particularly vulnerable customers, co-borrowers and guarantors. Find out more in this special round-up.