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How to read clients to build instant rapport
by Malavika Santhebennur • 31 Jan 2023
Deciphering a client’s facial expressions and body language can help brokers build rapport and referrals, a... READ MORE

Eyes wide open: Tackling the horizon head on
by Nick Young • 17 Jan 2023
While the economy is in flux, now is the time to be realistic, not catastrophic nor complacent, says Trail Homes's Nick... READ MORE

Why aren’t Australians getting home loans from their main banks?

by Aashish Sharma • 3 Jan 2023
FICO’s segment leader for risk life cycle and decision management, Aashish Sharma, identifies the technology gaps... READ MORE

How brokers can best prepare for the holiday closure
by Ruan Burger • 19 Dec 2022
The holidays are just around the corner — but have you started thinking about prepping for your brokerage’s holiday... READ MORE

Why the Consumer Data Right isn’t ready (yet) to help solve SME...
by Graham Strain • 5 Dec 2022
Despite open banking and the Consumer Data Right accelerating transformation in consumer finance, there's still more to... READ MORE

The Word: How did you choose your mentor?
by Reporter • 10 Nov 2022
While it’s a two-year industry requirement for new brokers to join a mentorship program, finding the right mentor is... READ MORE

Staying calm amidst the chaos
by Nick Young • 31 Oct 2022
How to maintain optimal performance and why ‘crazy busy’ doesn’t cut it. READ MORE

Tips on spotting tailwinds in a property correction
by Reporter • 19 Oct 2022
As housing supply and demand “rebalance”, new opportunities are emerging for Australian real estate and... READ MORE

Recharge and reset yourself to align with your best self
by Sleiman “Slayman” Abou-Hamdan • 3 Oct 2022
In today’s uncertain, complex, and ambiguously fast-paced world, it’s essential to be able to recharge and remain... READ MORE

Opinion: Get ready for a new breed of broker
by James Mitchell • 16 Sep 2022
Mortgage broking is on the cusp of an exciting new age in which loan writers become business managers and salaried... READ MORE

Brokers hold the key to helping lenders keep their customers
by Adam Grocke • 31 Aug 2022
As borrowers rely on their brokers for guidance through these turbulent times, Sherlok founder and CEO Adam Grocke... READ MORE

The Word: How are you helping clients navigate the current...
by Annie Kane • 17 Aug 2022
As building companies collapse and prices blow out, we wanted to know how brokers are helping support clients through... READ MORE

Why brokers need to shift to a business mindset
by Malavika Santhebennur • 15 Aug 2022
A broker business coach has urged brokers to adopt a business mindset when building their brokerage by systemising... READ MORE

Smart succession planning
by Nick Young • 8 Aug 2022
Trail Homes’ Nick Young, in collaboration with SME accountant Justin Mastores, unpacks some key questions for those... READ MORE

The top questions to ask clients to demonstrate your value
by Annie Kane • 1 Aug 2022
Celebrating her 25th year in industry, broker Katrina Rowlands from Mortgage Success reveals the top questions she’s... READ MORE

Bringing it home for Australia’s disadvantaged young people
by Chris Slater • 1 Aug 2022
With this week marking Homelessness Week, AFG’s Chris Slater outlines why the mortgage broking industry is in prime... READ MORE

In a dynamic commercial market, customers are increasingly relying on...
by Dino Pacella • 25 Jul 2022
With the current interest rate rises, rental concerns, property market ups and downs, and economic changes, more... READ MORE

Why digital customer acquisition strategy is the key to success for...
by Anny Le Wilson • 15 Jul 2022
With Millennials now overtaking Baby Boomers as the predominant adult generation – ensuring you have a customer... READ MORE

The Word: How have you been supporting clients with housing...
by Reporter • 7 Jul 2022
In the July 2022 edition of the magazine, we’re taking a look at housing affordability and what’s on offer to help... READ MORE

The 5 things that the top brokers are doing to win business
by Christian Paterson • 21 Jun 2022
To run a successful mortgage broking business, you need to find the most efficient way to attract new clients. READ MORE

Broker value amplified in rising rate environment
by Annie Kane • 14 Jun 2022
OPINION The invaluable role that brokers play in providing mortgage and credit advice, budgeting help and emotional... READ MORE

Successful networking without being annoying
by Dino Pacella • 30 May 2022
How many times have you attended a networking event and found a person to be annoying, arrogant, and... READ MORE

Why all leading brokers should submit for awards
by Reporter • 25 May 2022
Elizabeth Wilson loves regional lending. So, to win Regional Broker of the Year at the 2021 Australian Broking Awards... READ MORE

Top tips for a smart succession
by Nick Young • 2 May 2022
Nick Young outlines how to identify if you have an expanding business, a mature business, or a business in decline. READ MORE
Jane Clarke and Dylan Webber

Know your client base before making videos, brokers told
by Malavika Santhebennur • 26 Apr 2022
It is critical to have a thorough view of the clients’ pain points and issues before implementing a video marketing... READ MORE