Brokers are being asked to share their feedback on how lenders are performing for the 17th annual Third-Party Lending Report.
Broker Pulse – the lending insights division of Agile Market Intelligence – has launched the 17th annual edition of its Third-Party Lending survey.
This major survey asks brokers across Australia to evaluate the performance of lenders that they have worked with over the past 12 months to help Australia’s largest third-party lenders assess and benchmark their products, services, and broker experience journey.
Brokers are being asked to assess lender performances across various attributes that encompass the lender’s entire offering to the third-party channel. These include personnel, technology, products, communication, education, service, and support, among others.
The results are then compiled into the Third-Party Lending Report, a diagnostic tool that identifies expectation shortfalls, service quality trends, and constructive feedback from brokers.
Brokers responding to the industry-wide initiative will go into the running to win a share of $10,000 in prizes. There will be a weekly draw, with a winner claiming prizes worth $1,000 per week up until the survey deadline on Thursday, 30 April 2026.
Speaking of the launch of the major broker survey, Michael Johnson, director at Agile Market Intelligence, highlighted that the end report benefits lenders and brokers alike.
“The Third-Party Lending survey provides brokers the opportunity to share how they’ve experienced lender performances over the last year, allowing brokers to really provide honest feedback to the lenders,” he said.
“Ultimately, helping both lenders understand how to improve and the industry as a whole to work more efficiently, and to provide the best experiences for clients.”
Agile Market Intelligence’s commercial director, Oliver Stofka, added: “This survey provides the opportunity for brokers to share what they really think regarding lender performance. This feedback helps lenders understand what’s working, what needs work, and where they are falling behind.
“The more feedback lenders receive, the better experience they can deliver moving forward.”
Key findings from the 2026 Third-Party Lending Report will be published in The Adviser later this year.
Click here to complete the 2026 Third-Party Lending survey by Thursday, 30 April 2026.
For more information or enquiries, please contact Oliver Stofka at
You can check out the findings of the 2025 Third-Party Lending Report – including major banks, non-major banks, mutual banks, and non-banks – in previous editions of The Adviser magazine.
[Related: What do brokers think of the major banks?]
