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opinion
Why high-net-worth clients want broker partnerships: Coach
by Malavika Santhebennur • 16 Feb 2023
Brokers have been pushed to become a partner and “validator” to attract high-net-worth clients and nail their value...
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Why settlements aren’t a leading indicator of success
by Malavika Santhebennur • 9 Feb 2023
Brokers have been pushed to measure business performance by focusing on lead indicators rather than settlements.
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How to read clients to build instant rapport
by Malavika Santhebennur • 31 Jan 2023
Deciphering a client’s facial expressions and body language can help brokers build rapport and referrals, a...
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Eyes wide open: Tackling the horizon head on
by Nick Young • 17 Jan 2023
While the economy is in flux, now is the time to be realistic, not catastrophic nor complacent, says Trail Homes's Nick...
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Why aren’t Australians getting home loans from their main banks?
by Aashish Sharma • 3 Jan 2023
FICO’s segment leader for risk life cycle and decision management, Aashish Sharma, identifies the technology gaps...
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How brokers can best prepare for the holiday closure
by Ruan Burger • 19 Dec 2022
The holidays are just around the corner — but have you started thinking about prepping for your brokerage’s holiday...
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Why the Consumer Data Right isn’t ready (yet) to help solve SME...
by Graham Strain • 5 Dec 2022
Despite open banking and the Consumer Data Right accelerating transformation in consumer finance, there's still more to...
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The Word: How did you choose your mentor?
by Reporter • 10 Nov 2022
While it’s a two-year industry requirement for new brokers to join a mentorship program, finding the right mentor is...
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Staying calm amidst the chaos
by Nick Young • 31 Oct 2022
How to maintain optimal performance and why ‘crazy busy’ doesn’t cut it.
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Tips on spotting tailwinds in a property correction
by Reporter • 19 Oct 2022
As housing supply and demand “rebalance”, new opportunities are emerging for Australian real estate and...
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Recharge and reset yourself to align with your best self
by Sleiman “Slayman” Abou-Hamdan • 3 Oct 2022
In today’s uncertain, complex, and ambiguously fast-paced world, it’s essential to be able to recharge and remain...
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Opinion: Get ready for a new breed of broker
by James Mitchell • 16 Sep 2022
Mortgage broking is on the cusp of an exciting new age in which loan writers become business managers and salaried...
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Brokers hold the key to helping lenders keep their customers
by Adam Grocke • 31 Aug 2022
As borrowers rely on their brokers for guidance through these turbulent times, Sherlok founder and CEO Adam Grocke...
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The Word: How are you helping clients navigate the current...
by Annie Kane • 17 Aug 2022
As building companies collapse and prices blow out, we wanted to know how brokers are helping support clients through...
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Why brokers need to shift to a business mindset
by Malavika Santhebennur • 15 Aug 2022
A broker business coach has urged brokers to adopt a business mindset when building their brokerage by systemising...
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