Broker

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AFCA reveals broker share of customer complaints

by Hannah Dowling • 8 Nov 2019
AFCA’s new online comparison tool has revealed that brokers make up only a small pool of total complaints filed over... READ MORE
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Broker volume softens hit to NAB’s mortgage book

by Charbel Kadib • 8 Nov 2019
A $4.1-billion increase in the value of NAB’s on-balance sheet loans originated by the third-party channel has helped... READ MORE
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Why this senior broker chose the branded route

by Tasha Levy • 5 Nov 2019
Senior mortgage broker Lisa Maxwell was initially attracted to working at Aussie because of its compelling television... READ MORE
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‘Clunky’ HEM tool slashed broker volumes: Westpac

by Charbel Kadib • 5 Nov 2019
The major bank has conceded that the introduction of an unpopular expense verification tool contributed to a sharp... READ MORE
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Brokers urged to help SMEs prepare for Christmas pinch

by Hannah Dowling • 4 Nov 2019
Two-thirds of small business owners feel stressed during the holiday period, largely due to cash flow problems, which... READ MORE
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Battle for clawback reform ‘not over yet’

by Charbel Kadib • 1 Nov 2019
The broking industry is determined to push through changes to clawback arrangements, after successfully negotiating... READ MORE
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ANZ CEO weighs in on broker rem reforms

by Charbel Kadib • 31 Oct 2019
The chief executive of the big four bank has responded to calls for the standardisation of broker remuneration policies... READ MORE
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‘Fast fintechs’ no substitute for bespoke support, say brokers

by Hannah Dowling • 31 Oct 2019
New research into broker sentiment towards “fast fintech” lenders has shown that brokers believe new online players... READ MORE
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Net of offset changes to help clean up ‘dog’s breakfast’

by Charbel Kadib • 30 Oct 2019
Industry associations have welcomed the federal government’s decision to extend the net of offset repayment period... READ MORE
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How this broker manages her time effectively

by Tasha Levy • 29 Oct 2019
Like many brokers, Sarah Farrugia has had several careers before finding her calling as a mortgage broker, having been... READ MORE