analysis
Elite Broker Q&A: Jennifer Richardson, 123 Financial Group
by Annie Kane • 23 Nov 2021
We find out why Ms Richardson decided to enter the industry, how she manages to do everything at once, and the...READ MORE
91% of broker clients would recommend their broker
by Annie Kane • 18 Nov 2021
Broker clients overwhelmingly believe brokers act in their best interests and would recommend them to friends and... READ MORE
33% of brokers lack technology expertise: Connective research
by • 12 Nov 2021
A recent survey has concluded that one-third of brokers lack the confidence to utilise technology in their... READ MORE
Borrower priorities differ to what brokers think they are: Connective...
by • 11 Nov 2021
There is a “disconnect” between what borrowers say they want and what brokers think they want, according to new... READ MORE
Exclusive interview: Federal treasurer Josh Frydenberg
by Annie Kane • 8 Nov 2021
In October, federal Treasurer Josh Frydenberg sat down for an exclusive interview with Momentum Media director Alex... READ MORE
Elite Broker Q&A: Alycia Inglis, Stoneturn
by Annie Kane • 2 Nov 2021
We find out the reasons why Ms Inglis established her online platform, her background with broking, and what else needs... READ MORE
Elite Broker Q&A: Xia Xia Yu, Smartline
by Annie Kane • 19 Oct 2021
We find out why Ms Yu embraced the broking industry, how she managed to build an award-winning franchise, and how... READ MORE
Turnaround delays impacting broker client satisfaction
by Annie Kane • 6 Sep 2021
EXCLUSIVE: The lengthy delays affecting broker-lodged loans have negatively impacted how borrowers view the broker... READ MORE
The new credit reporting
by Malavika Santhebennur • 3 Sep 2021
There were two important changes in the credit reporting sector in July 2021: the amended mandatory comprehensive... READ MORE
Elite Broker Q&A: Marvin Coleman, Mortgage Choice Oakleigh
by Annie Kane • 24 Aug 2021
We speak with the Mortgage Choice Oakleigh broker about how a home loan led to him becoming a broker, and how backing... READ MORE
Elite Broker Q&A: Robert Trewin, Trewin Mortgage Broking
by Annie Kane • 20 Aug 2021
We find out how Mr Trewin switched to broking, what it means to service a regional community, and what supporting your... READ MORE
Elite Broker Q&A: Nicola Tucker, Surf Coast Finance
by Annie Kane • 3 Aug 2021
We find out how Ms Tucker entered the industry, how best to build your own brokerage and how a new broker can best... READ MORE
Elite Broker Q&A: Michelle Towner, Towner Finance
by Annie Kane • 13 Jul 2021
We find out how Michelle Towner's brokerage is growing, why best interest duty prompted a change in her business, and... READ MORE
Elite Broker Q&A: Jason Boccaccio, Adelaide Commercial Finance
by Annie Kane • 29 Jun 2021
We find out how Jason Boccaccio established himself in SME finance, why he started a mortgage broking business, and... READ MORE
Riding the white label wave
by Malavika Santhebennur • 10 Feb 2021
White label loans have increased in popularity among brokers, with the market share of broker-originated business to... READ MORE
Brokers a saviour for SMEs during pandemic, research finds
by Adrian Flores • 15 Dec 2020
New research has revealed that a majority of SMEs relied more heavily on key advisers, such as brokers, to cope with... READ MORE
A topsy-turvy year
by Malavika Santhebennur • 11 Dec 2020
Anyone who was hoping for a quiet, uneventful 2020 following the aftermath of the release of the banking royal... READ MORE
Non-major sponsors financial wellness research
by Malavika Santhebennur • 7 Dec 2020
Teachers Mutual Bank Ltd has partnered with a financial wellness platform to deliver insights into financial... READ MORE
Breaking down the gender barriers
by Julie McKay • 30 Oct 2020
WOMEN IN FINANCE MONTH: At the fourth annual Women in Finance Awards, which was held virtually for the first time,... READ MORE
Building a Brokerage Strategy
by Annie Kane • 15 Oct 2020
With broker services needed now more than ever, having an efficient business operation is paramount. While there is no... READ MORE
Outfox the traps of outsourcing
by Malavika Santhebennur • 15 Oct 2020
As brokerages grow and become busier, outsourcing certain functions can help them build a sustainable business. But... READ MORE
The path to recruitment
by Malavika Santhebennur • 15 Oct 2020
The path to recruitment can be paved with challenges, particularly during the coronavirus pandemic. However, as brokers... READ MORE
Research reveals how broker customers react to marketing
by Annie Kane • 2 Oct 2020
Broker customers and direct-to-lender customers value different marketing messages, new research has... READ MORE
More than mortgages
by Annie Kane • 4 May 2020
Brokers are well established as the professional that borrowers lean on for credit advice and help with their mortgage... READ MORE
Succession planning in focus
by Annie Kane • 10 Mar 2020
For many, retirement or succession planning may seem like a far-off activity, but planning for your exit from industry... READ MORE
Working with vulnerable customers
by Annie Kane • 11 Feb 2020
Last year, a new Banking Code of Practice was rolled out, which brought in a higher standard of customer care when... READ MORE
Open banking – Can it open new doors?
by Malavika Santhebennur • 11 Feb 2020
Malavika Santhebennur explores open banking’s impact on borrowers and how brokers can capitalise on the... READ MORE
ANZ Research revises property price forecasts
by Reporter • 31 Jan 2020
The research group has “revised up” its forecasts for home value growth over the coming year to reflect the recent... READ MORE
Beating the holiday blues
by Hannah Dowling • 27 Dec 2019
The holiday season is often filled with family and festivities, but for many, the summer period delivers more than just... READ MORE
Weighing up the case for white label loans
by Malavika Santhebennur • 13 Dec 2019
With various lenders rolling out white label offerings this year, Malavika Santhebennur explores the ins and outs of... READ MORE

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