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In Focus: How COVID-19 will change mortgage broking

The coronavirus pandemic and its associated social distancing requirements forced businesses across Australia to change the way they operated, with many moving online for the first time. While the broking industry has long been adopting technology to create a more efficient and seamless customer experience, the pandemic saw many lenders change policies to enable brokers to write mortgages digitally.

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LATEST EPISODES
Why this senior broker chose the branded route

Senior mortgage broker Lisa Maxwell was initially attracted to working at Aussie because of its compelling television marketing and brand recogniti...

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How this broker manages her time effectively

Like many brokers, Sarah Farrugia has had several careers before finding her calling as a mortgage broker, having been a receptionist and a BDM bef...

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How this commercial broker is gearing for growth

Award-winning equipment finance broker Renee Tocco began her broking career in 2016, harnessing her skills from her corporate business account mana...

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MORE EPISODES
Broking in Ireland and Northern Ireland: EU Study Tour 2019

In this special episode, recorded live at The Adviser’s EU Study Tour in Dublin, Ireland, host Ann...

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Why this Sydney broker is venturing into new markets

Loan Market broker Daniel Pym is moving from strength to strength, with the 15-year veteran recently unveiling new plans to build on the success of...

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How this regional broker is writing 15 loans a month

Despite having only been broking for three years, Newcastle-based broker Amy Small has been making waves in the broking industry, settling more tha...

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How this rising star is broking across two states

Broker and property investor Sofie Chapman joins host Annie Kane to discuss how and why she’s been splitting her time across two states, servici...

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How this regional broker is protecting her clients

Banker-turned-broker Jaime Savory joins host Annie Kane to discuss how and why she left her banking career to set up Gippsland Finance Soluti...

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In Focus: How brokers can build resilience in their businesses

Darren Cantor, managing director of Mortgage Advice Bureau, joins host Annie Kane to outline how brokers can build value in their broking bus...

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Why this broker is working for change

Loan Market broker Stephen O’Reilly-Nugent joins host Annie Kane to discuss how he’s operating his growing brok...

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How this broker delivers exceptional customer service

Ruan Burger, director at Brisbane-based Time Home Loans, joins host Annie Kane to reveal how he runs his award-winning brokerage. ...

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In Focus: How the health of homes will impact the mortgage market

In this episode of In Focus, host Annie Kane is joined by Joanna James, general manager of Mortgage Ezy, to discuss how the health of homes may imp...

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