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Broker

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How this broker delivers exceptional customer service

by Contessa Pizanias • 27 Aug 2019
Ruan Burger, director at Brisbane-based Time Home Loans, joins host Annie Kane to reveal how he runs his award-winning... READ MORE
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Broker share continues its rising trajectory

by Annie Kane • 26 Aug 2019
The mortgage broker channel has recorded its highest ever residential home loan market share for the April-June 2019... READ MORE
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How brokers of the future will harness data

by Annie Kane • 22 Aug 2019
Mortgage brokers that harness their data and succeed at embracing open banking will be more successful and have longer... READ MORE
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NAB bats for brokers in ASIC hearing

by Charbel Kadib • 22 Aug 2019
The big four bank has highlighted the contribution of the broker channel in fostering loan quality and strengthening... READ MORE
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Lendi backs move to expand broker powers

by Charbel Kadib • 22 Aug 2019
The online broking platform has expressed support for a revision to ASIC’s responsible lending guidance that would... READ MORE
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Complainants ‘very unclear’ about broker duties: AFCA

by Charbel Kadib • 21 Aug 2019
AFCA has told ASIC that the role of a mortgage broker is “not very well understood” among consumers who issue... READ MORE
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In Focus: How the health of homes will impact the mortgage market

by Contessa Pizanias • 20 Aug 2019
In this episode of In Focus, host Annie Kane is joined by Joanna James, general manager of Mortgage Ezy, to discuss how... READ MORE
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Open banking is ‘representative’ of broker goals

by Annie Kane • 20 Aug 2019
The broking industry should be embracing open banking, as its themes and end goals “exactly align” with the end... READ MORE
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In Focus: What brokers need to be telling their clients in the...

by Todd Stevens • 16 Aug 2019
In this bonus episode of In Focus recorded live on stage at the Loan Market Game On conference in Hobart, Tasmania,... READ MORE
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‘No meaningful difference’ in quality of broker loans: Westpac

by Charbel Kadib • 16 Aug 2019
The big four bank has told ASIC to consider the utility of the broker channel before proposing bespoke responsible... READ MORE