Brokers have no shortage of lenders wanting their business. But there are far fewer who are committed to true partnership.
That’s why a growing number of brokers are choosing to work with Great Southern Bank.
Here are six reasons why:
1. We’re #1 among brokers for satisfaction
When asked about their experience with Great Southern Bank, 93% of brokers were satisfied across every stage of the lending journey - from BDM support through to application, assessment and settlement.
That ranks us number one among smaller ADIs for broker satisfaction.
2. Brokers are at the heart of our growth
More than 75% of our home lending is originated through brokers, and we’re growing strongly together.
In the first half of the financial year:
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Total home lending grew 4.2% year-on-year to over $18 billion, outperforming system growth.
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We expanded our broker engagement and strengthened our presence in regions where we’ve traditionally been less active - with brokers playing a pivotal role.
This includes markets where we don’t have a branch network but have built strong broker relationships, such as:
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Tasmania (lending up 19.92%)
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South Australia (up 11.64%)
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Northern Territory (up 8.35%)
3. Competitive turnaround times – and a transformed broker experience
On full lending approvals, our turnaround times now sit within the top tier of lenders across the market.
But speed is only part of the story.
We’ve transformed our broker engagement and lending experience - driven by your feedback:
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A dedicated Broker Support Team providing consistent and reliable assistance
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Direct access to our credit team, reducing ambiguity and improving scenario clarity
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Ongoing capability uplift for our distribution team through monthly BDM virtual workshops and national masterclasses - ensuring consistent policy interpretation and high service standards
4. 10,300 brokers and growing
We now have 10,300 brokers on our panel.
In the first half of the financial year alone, we added more than 1,100 new accreditations, expanding our reach and ensuring more brokers can access our products and service proposition.
This growth is about more than scale. It reflects our commitment to long-term, sustainable broker partnerships and maintaining genuine choice in the market.
5. A wide - and expanding - product range
While many know us for supporting first home buyers (and helping Australians own their own home remains our purpose), as well as our ongoing nil offset fees, our offering extends well beyond that.
In fact, close to one-fifth of our home lending supports investors.
Recent enhancements include:
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Family Guarantor option - enabling family members to use their home equity to secure up to 20% of a borrower’s mortgage. This can reduce the LVR to 80% or less and eliminate the need for Lenders Mortgage Insurance (LMI).
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Extended home loan terms of up to 40 years for eligible first home buyers. While a longer term may result in more interest paid over the life of the loan, it can help clients manage repayments by spreading costs over a longer period.
6. Certified B Corp - banking with purpose
Increasingly, clients want to know who they’re banking with.
As a Certified B Corporation, Great Southern Bank has been independently recognised for operating to high standards of social and environmental performance, transparency and accountability.
We are:
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Working towards being net zero by 2040
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Progressing toward having all branches and offices powered by 100% renewable energy by 2030
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Partnering with Mission Australia to help tenants in community and social housing reduce expenses and live more sustainably
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Proudly customer-owned, with profits reinvested back into the bank for the benefit of customers — not shareholders
At Great Southern Bank, we’re not just looking to write loans - we’re committed to building long-term partnerships with brokers.
You can find out more about Great Southern Bank at
Products: https://www.greatsouthernbank.com.au/home-loans
Sustainability: We’re a Certified B Corp Bank in Australia | Great Southern Bank
And accredited brokers can access our broker portal:
https://www.greatsouthernbank.com.au/brokers
