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The Word: What challenges are you facing at the moment?

by Reporter8 minute read

With a new year providing fresh opportunities, we wanted to know what brokers are prioritising this year. This month we ask…

Setting realistic expectations with clients

SETTING REALISTIC expectations can be hard with some clients. [It’s about] the rising cost of living, rising interest rates, managing their budgets, and helping them to understand it. There are a lot of clients who are really stressed about their repayments and wanting to downsize, wanting to cut their expenses and their mortgage repayments.

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