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While satisfaction with lender BDMs and credit assessors remains historically high, broker satisfaction scores have begun to fall, according to new data.
The latest monthly Broker Pulse survey from Momentum Intelligence – which is based on a survey of 221 brokers conducted between 1 and 15 June 2022 – has revealed that the third-party channel is finding less satisfaction in their experiences with business development managers (BDMs) and credit assessors.
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