Statistics show that the mortgage broking industry is steadily growing in market share. However, in order to achieve revenue growth, businesses will need experienced and knowledgeable staff that can provide a high level of support and service to their clients. With an increasingly competitive broker industry, it is vital that brokers – both new and experienced – invest in their education to stand out from the crowd and ensure their on-going success.
How can brokers achieve this?
Pepper Money’s on-the-go learning program, ‘Better Business eLearning Hub’, has been created to assist brokers who are new to the industry, transitioning into a managerial role, or who simply need a refresher on a specific topic. With information condensed into short and sharp videos, the Better Business eLearning Hub gives time-poor brokers the ability to learn in their own time and pace, whilst earning up to 13 MFAA/FBAA accredited hours towards their Continuing Professional Development (CPD).
The program is complimentary to all Pepper Money accredited brokers and has been developed in collaboration with learning experts SalesDNA. The hub currently offers seven modules (with more modules to be released this year) with topics that will develop brokers’ skill set in sales, business management, customer service, communication as well as specialist lending. The latest module, ‘Leading your Team’, provides brokers with the leadership qualities that will help maximise the performance of all their team members and thus maintain the momentum and growth of their business.
Pepper Money’s Better Business eLearning Hub offers brokers a program that is not only easy to engage with, but also equips them with the tools they can use to unearth the knowledge they need to achieve revenue growth.
For more information about Pepper’s Better Business education program, please visit