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Lender

Bluestone makes raft of people changes in broker support shake-up

7 minute read
Tony MacRae

New BDM, BSM, and underwriter appointments will expand Bluestone’s broker support teams.

Bluestone Home Loans has announced a series of appointments and promotions as the mortgage lender seeks to grow its broker support teams.

The lender said the people changes within its business development, business support, and credit teams reinforced the company’s commitment to brokers amid strong business growth.

In South Australia, Rochelle Melino and Lauren McClure have been appointed as business development managers (BDMs), growing Bluestone’s presence in the region.

 
 

Melino was most recently at the Commonwealth Bank of Australia (CBA), where she spent almost nine years and finished in a relationship manager role.

McClure left her role as customer service manager at boutique finance brokerage Finestream Capital in April 2025, after almost five years at the company.

In NSW, Matthew Lawrence has been promoted from business support manager (BSM) to BDM, while in Queensland, Nataya Keim has joined as BDM.

To grow broker support and cut turnaround times, Bluestone also appointed four new BSMs nationally and recruited three new underwriters.

Tony MacRae, Bluestone chief commercial officer, said the appointments highlighted the company’s investment in people and broker partnerships.

“Our BDMs, BSMs and underwriters are at the heart of the broker experience. By expanding these teams, we’re making sure brokers continue to have access to responsive, knowledgeable support that helps them deliver the right solutions for their clients,” he said.

The appointments follow a refreshed brand launch by Bluestone in February to mark a quarter of a century in the non-bank lending space.

The lender has also teased plans for new product launches this year in a bid to offer a full product suite to brokers.

Following the central bank’s August interest rate cut last week, Bluestone reintroduced an extra 0.25 per cent p.a. off its new reduced rates. The offer is available for new applications on all products from 13 August to 16 September 2025.

“We’ve seen fantastic engagement with our extra 0.25 per cent p.a. offer,” MacRae said.

“These team changes, combined with the offer, signal the strength and momentum of our business, and our ongoing commitment to brokers.”

[Related: Bluestone teases fresh lending products this year]

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Will Paige

AUTHOR

Will Paige is a senior journalist at mortgage broking title, The Adviser.

He writes news and features about the Australian broking industry and property market, reporting on regulation, lending trends, banking and emerging technology.

Before joining The Adviser in 2024, Will covered M&A and debt financing news at London-based publication TMT Finance. He has previously written about business and finance news for a variety of media brands including Insider Intelligence, The Sunday Times Fast Track and Alliance News. 

Contact Will at: william.paige@momentummedia.com.au.

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