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A new mentoring and sub-aggregation service has been launched by the Geelong-based brokerage to help brokers drive business growth.
Geelong-based brokerage GSC Finance Solutions has launched a new sub-aggregation offering, E2E Broker Solutions, to help develop mortgage brokers across Australia.
Spearheaded by GSC brokers Damien Pearson and Matt Turner, the broker mentor duo said the E2E Broker Solutions aims to empower brokers with “state-of-the-art tools and resources that streamline operations, enhance client engagement, and drive business growth”.
These include access to MyCRM by Loan Market Group (LMG) and “cutting-edge software that automates various processes, from client onboarding to loan applications, allowing brokers to focus more on building client relationships”, as well as training programs (provided by mentoring service Mr Mentor) designed to equip brokers with the knowledge and skills required to leverage new technologies effectively and stay ahead of industry trends.
E2E is also providing brokers with a suite of marketing tools to help brokers enhance their brand visibility and engage with potential clients through targeted campaigns and offer dedicated support to assist brokers with any inquiries or challenges they may encounter, ensuring they can provide exceptional service to their clients.
Speaking of the new brand, Turner – who is the mentor and business development manager at E2E Broker Solutions – said brokers had been wanting to find a more tailored aggregation offering.
He said: “We understand that mortgage broking is evolving, and our goal is to provide the resources brokers need to thrive in a competitive landscape.
“E2E is not just about technology or loan processing; it’s about empowering brokers to deliver outstanding service while simplifying their day-to-day operations.”
Speaking on The Adviser’s New Broker podcast with his mentee Maulik Chaudhary earlier this month, Turner said that he believed that mentoring and support standards needed to be raised in industry, outlining that he thought the broking industry should foster a stronger culture of knowledge sharing and peer support.
“I feel like there needs to be some more work done with the development of new brokers entering the industry that haven’t got that banking background in particular,” he said.
“There’s just been such an influx of new people to the industry, which is great for competition and growing our industry. But I just feel like that there’s just not enough education available.
“We’re seeing some fundamental mistakes that are potentially costing clients money… [by inexperienced brokers offering] a solution that isn’t the right one.”
While Turner said that these mistakes may not have large negative consequences, they may not be the best form of credit advice.
He emphasised the importance of new-to-industry broker mentors having recent practical experience in the broking landscape.
“If you’re not doing the job, it’s hard to teach someone how to do it,” he told the New Broker podcast.
“The industry changes rapidly, and mentors need to be on top of these changes to provide relevant guidance.
“If you don’t have a mentor that is teaching you how to do things practically, it’s then going to be a bigger gap as you continue on.
“So, for me, it was just about stepping into that spirit as a mentor and taking on someone that really wants to succeed and, hopefully, raising those standards at the same time.
“We’re not closed books.
“We should be helping each other, and aggregators need to do more to foster community.”
You can find out more about Turner’s top tips for how mentors and mentees can get the most out of their partnerships in the New Broker podcast, here:
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