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MFAA appoints new board director

by Adrian Suljanovic8 minute read

The Mortgage and Finance Association of Australia has announced the appointment of Katherine McDermott as a director to its board.

Ms McDermott joined the Mortgage and Finance Association of Australia’s (MFAA) board as a director on 1 June 2023, bringing with her a range of executive digital, identity, cyber, and data expertise.

Ms McDermott is currently the chief product and digital officer at Service NSW, overseeing individual and business services for the NSW government, including digitisation of the NSW digital driver licence.

Prior to this, she held the role of chief executive of the Mine Subsidence board, where she was in charge of transformational legislative reforms, along with being the services and transformation manager at Rio Tinto.

MFAA board chair Kerri Buurman welcomed the new appointee to the board: “Katherine’s appointment ensures that the MFAA Board, and our members, will have exceptional guidance in understanding and navigating the ever-changing digital landscape.

“One of the Association’s strategic goals is to support innovative solutions and services for our members.

This will become increasingly important for our members as we look to the future, and Katherine’s experience and expertise in technology and digital transformation will be of immense benefit to our work.

“I look forward to working with Katherine, she will be a great asset to the MFAA Board.”

Ms McDermott said she is thrilled to join the MFAA board and aims to “empower members by enhancing their access to technology and innovation resources”.

“Additionally, I am dedicated to helping them safeguard their businesses against emerging cyber threats,” she added.

Marketing campaign launch

The MFAA launched a national campaign on 10 May 2023 to run across key digital platforms used regularly by home buyers (Facebook, Instagram, and other news outlets) in an effort to highlight the importance and perks of using an MFAA-accredited broker to home buyers.

The campaign features a “Find a broker” tool on the association’s consumer website — Mortgage and Finance Help — where consumers can search for an MFAA-accredited broker nearby.

MFAA CEO Anja Pannek said at the time that brokers should “always be the first port of call” for home buyers in relation to understanding their options for a home loan.

“This campaign is about showing how mortgage brokers support their clients every step of the way and keeping them front of mind for people looking for credit advice,” Ms Pannek said.

[RELATED: MFAA launches broker marketing campaign]

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