The complaints authority has named a new executive general manager for people and culture.
ME Bank’s general manager of people experience and business partnering, Paul Kearney, has taken the role with the Australian Financial Complaints Authority (AFCA).
He is set to commence with AFCA on 5 July.
Prior to ME Bank, Mr Kearney worked as a human capital management consultant with Deloitte, holding roles as chief of staff HR transformation for Europe, the Middle East and Africa.
He also worked in HR and employee relations roles for media giants BBC and Fairfax, along with Swedish-US company Autoliv.
AFCA chief operating officer Justin Untersteiner commented: “Paul is an energetic and progressive HR executive who has a great deal of experience in leading complex organisational change programs.
“He’s passionate about improving the employee experience and has deep experience across people partnering, learning, leadership, workplace relations and talent management and acquisition.
“Paul will be an asset to AFCA as we continue to implement our vision to be a world-class ombudsman, with a world-class experience for our people.”
AFCA also recently welcomed a new chair, Swinburne University of Technology chancellor John Pollaers, who replaced former Liberal minister Helen Coonan.
[Related: NextGen.Net appoints new CEO]
Sarah Simpkins is the news editor across Mortgage Business and The Adviser.
Previously, she reported on banking, financial services and wealth management for InvestorDaily and ifa.
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