Powered by MOMENTUM MEDIA
Powered by MOMENTUM MEDIA
SUBSCRIBE TO OUR NEWSLETTER SIGN UP
Powered by MOMENTUM MEDIA

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

Aussie searching for its first chief digital officer

interview applications ta

interview applications ta
Reporter 1 minute read

The mortgage broking franchise is currently on the search for its first chief digital officer following a leadership review.

Following the departure of Aussie Home Loans’ general manager of customer experience and technology, CEO James Symond said in a statement to The Adviser that the firm took the opportunity to review its executive team structure.

Aussie, the brokerage arm of the wealth group CFS Group that was spun off by the Commonwealth Bank of Australia earlier this year, subsequently began its search for its first chief digital officer to lead its technology operations and digital transformation teams.

The brokerage had revealed in July that it had been working behind the scenes to improve its broker proposition and is planning on investing almost $20 million to transform its technology, systems, processes and support structures.

Mr Symond said that the customer experience team now reports to chief customer officer David Smith, who oversees marketing and customer experience. He was previously Aussie’s general manager of strategy and product.

The broking franchise is also looking for a new creative agency after cutting ties with The Special Group, which brought back the “We’ll save you” slogan in a deal worth $25 million in 2016.

Aussie — which claimed that it had settled $18.1 billion in home loans in 2017–18 (up from $18 billion in FY2016–17), taking its loan to close to $65 billion — revealed in July plans to launch 10 more shopfronts in the first half of the current financial year, after opening a total of 14 last year.

[Related: Aussie on recruitment drive following ‘incredibly solid’ FY18]

Advertisement
Advertisement

PROMOTED FEATURES


Aussie searching for its first chief digital officer
interview applications ta
TheAdviser logo
interview applications ta

 

more from the adviser
house coins ta Aussie reports record spike in pre-approvals

The major brokerage has reported a record increase in home loan p...

Money jar Facebook launches SME grants program

The social media giant has commenced processing applications for ...

uptick Aggregator reports surge in settlements

Purple Circle Financial Services has reported a record increase i...

FROM THE WEB