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A mortgage lender has adopted a digital platform that it has said would “deliver a superior experience” to brokers.
Better Choice Home Loans has announced that it has connected to NextGen.Net’s ApplyOnline digital platform, which it claimed would simplify the application process for its mortgage broker network.
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The ApplyOnline platform facilitates electronic home loan lodgements and allows brokers to request accreditation from a supported lender before submitting an application.
According to Better Choice’s general manager, sales and distribution, Natalie Sheehan, the platform would help manage the uptick in borrower and broker demand for the non-bank’s offerings.
“The launch of ApplyOnline is a timely addition to support the rise in volumes,” the GM said.
“Better Choice has also recruited additional credit staff and implemented designated prime and specialist lending credit teams to further enhance the overall broker experience.
“We are extremely well positioned to deliver a superior service experience for our brokers through a combination of digital capability and increased staffing levels, with a number of projects also underway which will further underpin our growth into the future.”
[Related: Non-bank lender reports 60% profit increase in FY18]
