Mortgage professionals have been provided with insights into how they can evolve and thrive in a highly competitive market at a three-day annual conference last week.
Held from 7 to 10 March, the ‘High Performance Conference’ by PLAN Australia was attended by 38 brokers and key lender representatives, and offered brokers the opportunity to hear from industry leaders from the mortgage, business, technology and training sectors.
In particular, they were addressed by industry veteran Steve Weston, who has over 30 years’ experience in financial services, including leadership roles at Barclays in the UK, St George Bank and Challenger Financial Services.
Mr Weston provided brokers with an insight into how they can thrive in a highly competitive market, while discussing how the third-party industry could evolve, drawing on best practice examples from the UK.
PLAN Australia CEO Anja Pannek said the conference provided an opportunity for members to share challenges and concerns facing their businesses.
She commented, “In the current market environment, a focus on professional development and raising industry standards has never been more important.”
Speakers at the conference included industry practice leader from Capgemini Philip Gomm, general manager of Financial Services at Salesforce Rohit Mahna, real estate and mortgage industry coach Peter Gilchrist and executive general manager of broker partnerships at NAB Anthony Waldron.
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