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In a bid to position itself as a genuine alternative to the banks, one of Australia’s non-bank lenders has revealed plans to significantly enhance its broker proposition.
Speaking to The Adviser, Wide Bay Australia’s general manager for third party and strategic alliances, Charlton Nevis, said the lender is just about to launch a new packaged product that boasts “strong features and benefits”.
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“We will be launching a new packaged product that comes with a term loan or a line of credit on Monday 2 September 2013,” he said.
Complementing Wide Bay Australia’s new product, Mr Nevis said the lender had “significantly enhanced” its third party proposition over the past few months so that brokers will receive guaranteed “speed to yes” as well as their own loan consultant.
“We want to establish ourselves as a genuine alternative for brokers. To do that, we need to make sure we are listening to their needs and delivering on that,” he said.
“We will be providing all of our broker partners with their own loan consultant. What that means is when a consultant receives a loan application from a broker, they own that application until it settles.
“Brokers can have confidence in the fact that they will have just one point of contact throughout the loan process.
“We are also getting our consultants to drive a 'speed to yes'. From now on, we are making the commitment that a broker’s loan consultant will provide them with a conditional ‘yes’ within 30 minutes of receiving the full application.”
