Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

sme logo

Royal commission to investigate misconduct relating to SMEs

magnifying document ad magnifying document ad
Reporter 2 minute read

The financial services royal commission’s next round of public hearings is set to focus on Australian small businesses, it has been announced.

Round three of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry will be addressing issues relating to small and medium-sized enterprises (SMEs) and will commence on 21 May in Melbourne.


Prior to the commencement of proceedings, Australian Small Business and Enterprise Ombudsman Kate Carnell welcomed the commission, noting that previous inquiries had identified cases where small businesses had suffered from “questionable conduct”. 

The Adviser asked the commission whether the hearings would focus on SMEs that had been involved in misconduct or on SMEs that had been impacted by misconduct, and was told that more information regarding topics to be covered by the commission concerning SMEs would be released a few weeks prior to the commencement of the third round of hearings.

Applications for leave to appear have not been opened, but the commission has noted that it will advise stakeholders when it is open to receiving submissions.

Royal commission recap

The first round of public hearings, held between 13 March and 23 March, considered issues concerning the treatment of consumers by banks and financial service providers in connection with credit products, which included residential mortgages, car finance and credit cards.

The initial round identified breaches of responsible lending obligations by Australia’s major banks and third-party intermediaries, with ANZ, the Commonwealth Bank and its third-party subsidiary Aussie Home Loans, NAB and Westpac all appearing before the commission.

The second round of public hearings, which commenced on 16 April, has investigated the conduct of financial advisers, including the treatment of consumers, compliance with the law and community standards and expectations, and the sufficiency of the current legal and regulatory structure.

Among the revelations of misconduct identified by the commission were AMP’s concession that its financial planning division charged clients “fees for no service” as well as inappropriate advice issued by advisers that adversely affected the financial wellbeing of customers.

The second round of hearings concludes today (27 April).

[Related: Two-thirds of brokers ‘concerned’ about damage from RC]

Royal commission to investigate misconduct relating to SMEs
magnifying document ad
TheAdviser logo
magnifying document ad
more from the adviser
percentage home ta Major bank slashes investor rates by up to 50 bps

A big four bank has announced reductions to investor home loan ra...

desk workpapers ta Mortgage manager announces new product suite

Better Mortgage Management has announced a new suite of products ...

RBA 850 1 Rate stability to keep property prices at bay: Domain

A rapid downward or upward spiral in dwelling values is unlikely ...