We take a look at how brokers have been rating the performance of the major banks this year, and why the face of the big four banks could be changing
The sheer pace at which the lay of the banking space is changing at the moment is truly remarkable. Last year, when we reviewed how brokers were rating the big four banks in our “Changing times” feature (see October 2021 edition for more), we remarked how scores across the board had been plummeting while satisfaction in the big four, in particular, was falling.
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