Powered by MOMENTUM MEDIA
Powered by MOMENTUM MEDIA
SUBSCRIBE TO OUR NEWSLETTER SIGN UP
Powered by MOMENTUM MEDIA

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

Smarter. Faster. Cheaper. Better

businessman racing businessman racing
Debbie Mayo-Smith 2 minute read

One of Australia’s most sought-after speakers and trainers, Debbie Mayo-Smith, shares how to get more done in less time, improve your income generation and add value to your customer service

Hate writing longish emails? Here’s your solution.

This tip is always voted as one of the favourites in my presentations and workshops. I’m sure you’re going to love it too.

Problems:

  1. Time spent writing out repetitive phrases and paragraphs in emails. For example, paragraphs from your website or clauses in disclosure statements; an answer to the same question for the 100th time
  2. Remembering chains of numbers such as bank accounts and credit cards
  3. Being too time-poor to thank people
  4. Not following up with new contacts and prospects
  5. Not having the time to communicate as each step passes in the business you’re transacting with clients

Solution:

Advertisement
Advertisement

You’ll never have to dig through sent items or drafts again. Instead, create reusable templates within your email program.

Here's how:

First, write out your phrase you’d like to save.

Where:

  • Outlook Quick Parts: You’ll find Quick Parts on the right hand side of the insert ribbon on an email. Simply highlight the text, click the insert ribbon > Quick Parts and click save to the Quick Parts gallery and give it a name. Bonus – you’ll also find Quick Parts in Word Documents
  • Lotus Notes: Use the Stationery feature
  • Gmail: At the bottom right of an email is a down arrow. Click it and select Canned Responses. Ensure Canned Responses is turned on first (Settings>Labs>Canned Responses)
  • Mac: Insert ribbon select Scrapbook
  • iPhone: Use Keyword Shortcuts which is found in Settings>General
Smarter. Faster. Cheaper. Better
businessman racing
TheAdviser logo
businessman racing
FROM THE WEB
more from the adviser
The Treasury ta Treasury takes net of offset standardisation off the table

The industry will need to self-regulate in order to standardise t...

CBA building new ta CBA reaping rewards of home lending bounce

The major bank’s CEO, Matt Comyn, told the AGM that there is an...

TeachersMutualBank ta TMB reduces fixed and variable rates

The mutual bank has announced reductions of between 10 and 25 bas...