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In Focus: How COVID-19 will change mortgage broking

The coronavirus pandemic and its associated social distancing requirements forced businesses across Australia to change the way they operated, with many moving online for the first time. While the broking industry has long been adopting technology to create a more efficient and seamless customer experience, the pandemic saw many lenders change policies to enable brokers to write mortgages digitally.

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LATEST EPISODES
Delivering award-winning customer service in the regions

In the latest episode of Elite Broker, Annie Kane and James Mitchell are joined by the the director of Bowral-based Wilson Financial, Liz Wil...

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Success through exceptional customer service

In the latest episode of Elite Broker, Annie Kane and James Mitchell are joined by the director of Elephant Financial, Shehan Wijayasinghe....

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The making of a mentor: How IFA Mortgages does it

In the latest episode of Elite Broker, Annie Kane is joined by IFA Mortgages director Anthony O’Flynn and broker Luke Harborne. ...

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MORE EPISODES
In Focus: The rise of white label loans

In this episode of In Focus, Brett Halliwell, general manager of Advantedge, and George Mihalopoulos, broker and director of Connected Financ...

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How this SA broker overcame the challenges of being an independent broker

In the latest episode of Elite Broker, Annie Kane is joined by seasoned broker and the winner of the Editor’s Choice award at the SA Better Busin...

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How these brothers offer a complete financial solution

In the latest episode of Elite Broker, Annie Kane is joined by brothers Garry and Michael Pesochinsky of Full Circle Investment Group, a business s...

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In Focus: Reviewing the reviews — FBAA on the commission inquiries

In this episode of In Focus, FBAA’s executive director, Peter White, discusses what the association and the industry have been doing behind the s...

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How this new broker became NSW’s Broker of the Year

In the latest episode of Elite Broker, Annie Kane is joined by broker and director of Eventus Financial Alex Veljancevski, who was recently crowned...

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How this restaurant manager became a successful broker

In the latest episode of Elite Broker, Annie Kane and James Mitchell are joined by broker and founder of Copper Finance Vinay Gehi, who shares why ...

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Joanne Dillon carving her way to success

In this episode of Elite Broker, host Annie Kane and James Mitchell are joined by Smartline’s Roxby Downs broker, Joanne Dillon, to find out how ...

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Why this broker client became a broker himself

In this episode of Elite Broker, Annie Kane and James Mitchell are joined by the director of Mortgage Choice Miami and Burleigh, James Hasselle, t...

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How this broker guarantees satisfaction

In the latest episode of Elite Broker, Annie Kane and James Mitchell are joined by Cube Central broker and BDM Scott Beattie to chat about th...

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