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How this husband and wife duo are delivering exceptional consumer outcomes

michelle and marcus web michelle and marcus web
Todd Stevens 4 minute read

Having obtained continued recognition in the customer service categories of the Better Business Awards, husband and wife duo Marcus and Michelle Towner of Towner Finance reveal what they are doing to ensure that their brokerage is achieving excellent consumer outcomes.

In this episode of the Elite Broker podcast, they join host Annie Kane to discuss their attitudes toward client communication, and how they have built a business which is almost 99 percent referral driven.

They will also share

  • How they are navigating the current finance market and helping clients who may not gain finance approval
  • How they juggle their personal and business lives effectively
  • Their tips for new brokers in the current climate

And plenty more!   


Did you like this episode? Show your support by rating us or leaving a review on iTunes (Elite Broker) and by following The Adviser on social media: FacebookTwitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more insight!

Articles of interest:

Leading WA brokers crowned
Leading brokers in WA honoured
Brokers turn to business coach to run nine-office empire

How this husband and wife duo are delivering exceptional consumer outcomes
michelle and marcus web
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If you’re feeling overworked and overwhelmed in this fast-paced mortgage market, it’s time to make some changes, and the Business Accelerator Program can help! Work smarter, not harder, in 2022 and beyond, visit the website here to secure your ticket.


michelle and marcus web


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