The best brokers, BDMs and administrators in Western Australia have been honoured at The Adviser’s Better Business Awards in Perth.
The Better Business Awards — which celebrates the state’s best brokers, aggregator BDMs, lender BDMs, loan administrators and those running community engagement programs — was held last night, 15 March, at Crown Perth.
Following the Better Business Summit 2018, hosted in partnership with principal partner NAB, the awards saw brokers from across the state recognised for their hard work and dedication to delivering good consumer outcomes.
Lee Sha Chan from Finance Detective was named WA’s Best Newcomer as well as Broker of the Year at last night’s awards.
The judges particularly noted that Ms Chan was well suited to the fast pace of being a broker and applauded her diligence in providing “the best possible service to her clients”, adding that her “passion is evident”.
“She will continue to be a force of nature in [broking],” the judges said.
Warrick Greaves from Launch Finance was named Best Finance Broker in WA for the second year in a row.
The judges commented that Mr Greaves’ professionalism and unique proposition ensured that good strategies were implemented and delivered to make his “achievements [that] are excellent”.
The award for Best Residential Broker went to Adam Donald from Capita Finance Solutions. He was particularly recognised for his passion for the industry and going above and beyond for clients, as well as for his personal touch when dealing with clients, his open and honest nature and his dedication to exceeding client expectations.
Likewise, the company’s loan administrator, Debra Donald, was honoured for her support and attention to detail, taking home the trophy for Best Loan Administrator.
Tamara Virgo from TV Financial Services & Planning was named Best Regional Broker on the night, while Loan Market Geraldton took out the award for Best Regional Office.
Elite Finance Australia’s Matthew Posselt was named Rising Star, being recognised for his hard work in setting up a new brokerage, leading a team of new brokers and providing seminars to the community on financial literacy and the home buying process.
When it came to customer service, Michelle Towner of Towner Finance was named as the broker with the Best Customer Service.
Several offices also took home awards on the night: Momentum Wealth was judged to have the Best Customer Service (Office), InReach Finance was the Best New Office and Capita Finance Solutions was crowned as Best Branded Office.
Primus Home Loans took home Best Independent Office (less than five brokers) and Launch Finance won the same award in the larger brokerage category.
Bianca Patterson was honoured for her service to the industry through the Editor’s Choice award.
Calculated Lending’s director and finance broker was chosen as the winner of the Editor’s Choice for her drive, integrity and business acumen as well as her professionalism and dedication to clients.
BDMs were also honoured for their service to brokers and their lenders on the night. Nicola Mence from NAB was crowned Best Lender BDM (Bank), while Chantelle Ball from Pepper Money was Best Lender BDM (Non-bank).
The full list of WA’s winners is available online now.
Congratulations to all the winners!
Better Business Summit 2018
Now in its fifth consecutive year, the Better Business Awards forms part of the award-winning Better Business Summit.
The Better Business Summit first launched in 2013 as a state-based event to provide brokers with straight-talking, practical advice to help them grow and improve their businesses.
It was the first state-based awards program to recognise and celebrate the best in the industry in their local markets.
The Better Business Summit has won multiple awards and has grown exponentially over the years to become the industry’s leading event, and now welcomes more than 4,500 attendees every year.
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