Purple Circle Financial Services

At Purple Circle we take a co-operative approach to building best practice. Our Members have a strong say in the strategic direction of the company which allows us to not only provide what Brokers need to succeed in business, but also what they want.

Is it time to start obsessing over your customers?

Is it time to start obsessing over your customers?

I recently read Amazon founder, Jeff Bezos, values obsessing over clients more than he worries what his competitors are...

How can we prevent “Broker Burnout”?

How can we prevent “Broker Burnout”?

The world has evolved into a place where the term “good service” has become an oxymoron. In almost every industry,...

What type of broker are you…Alpha or Beta?

What type of broker are you…Alpha or Beta?

Time and again I meet brokers who have lost their way, consigned to eking out an existence which looks and feels...

Barista’s Making coffee next to an industrial size coffee machine

It’s about more than just coffee

Having breakfast at my local Coffee Club this morning, I sat at a table in the defensive position (back against the...

Mortgage Broking pioneer reflects on 30 years in the industry

Mortgage Broking pioneer reflects on 30 years in the industry

It was 1991 and I was working as a branch manager for Perth-based Town and Country Bank. The bank had just been bought...

successful businesswoman with supportive team

Not all CRMs are the same

Every GOOD mortgage broker possesses the following three traits;