ISCOVER
The brokerage settled $2.2 billion in loans over FY25, following a ‘standout year’ of franchise growth.
Resolve Finance has credited its growing franchise model for driving record loan volumes in FY25.
The mortgage brokerage reported $2.2 billion in total settlements, a 36 per cent year-on-year increase, for the financial year ending 30 June 2025.
The business praised franchise growth, noting that franchisee-led businesses were responsible for $1.9 billion of the company’s total settlements, a 56 per cent increase in lending via the franchise channel.
Moreover, the number of franchisees grew 18.3 per cent over the year, with growth in NSW and Queensland particularly strong.
The brokerage had 97 franchise partners active across Australia at year end.
Franchisees now make up 81 per cent of Resolve’s broker network, up from just over 50 per cent three years ago.
The brokerage brand said its franchisee growth reflected growing demand for the business’s structured transition pathway to franchise ownership, the Future Franchise Program (FFP). This includes a training and mentoring program, which provides professional development for brokers as they transition from employees to business owners. It also supports industry newcomers and experienced professionals from adjacent industries seeking a career shift into mortgage broking.
Resolve saw 18 FFPs employed during the year and has seen 33 brokers transition to become franchise owners since 2018.
Commenting on the financial results, Don Crellin, managing director of Resolve Finance, said: “We’ve built a franchise model that’s focused on long-term broker support, not just growing headcount.
“Our brokers are backed by Resolve’s systems, compliance framework and strategic partnerships, which help them deliver great outcomes for clients and grow professionally within a supportive network.
“Our franchise partners are focused on delivering consistent, high-quality service in a changing market. We’re proud of their performance and remain committed to supporting their ongoing development and success.”
Speaking on the importance of Resolve’s franchisee model, Sandy Paravizzini, general manager of distribution, added: “We provide a clear pathway to business ownership. This is a program for people who want to be in business for themselves, but not by themselves.”
Resolve has been on a growth drive in recent months, announcing in December that it planned to expand its franchisee training program as part of wider aims to triple its franchisee business.
The plans included increasing broker numbers from roughly 80 to 220 franchisees, with 60 per cent of the intake projected to come from its FFP program.
Last month, the brokerage also revealed a new partnership with construction firm Creation Homes as it targets growth in South-East Queensland’s ‘booming’ housing market.
[Related: Resolve Finance plans to expand franchisee training program]
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