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How Karen Wright is providing financial literacy to the deaf community

by Robyn Tongol8 minute read
Karen Wright

New-to-industry broker Karen Wright started making videos in Australian Sign Language in 2019 following a family tragedy, and has since gone on to gain recognition for her efforts in providing financial literacy education to the deaf and hard of hearing.

Last year, Victoria-based broker and director of KW Lending Solutions, Karen Wright, took home the Better Business Award 2020 for Best Community Engagement Program in Vic/Tas in recognition of her work in delivering financial literacy videos in AusLan to the hard of hearing and deaf community.

In this episode of Elite Broker, host Annie Kane catches up with Victoria-based broker and director of KW Lending Solutions, Karen Wright, to learn why she started creating the videos following her brother’s murder and what she’s learned about providing broking services to deaf clients.

Tune in to find out
- Her tips for brokers on communicating with hard of hearing clients
- Her journey to finding the right mentor
- The mental health impact that operating as a single operator can have on new brokers
And much more!
Content warning:
This episode contains content dealing with violence and mental health issues that may be disturbing or distressing to some listeners. Listener discretion is advised


If you are suffering from depression or suicidal thoughts, or you’re worried about someone else and feel that professional support is needed, contact your local doctor or one of the 24/7 crisis agencies below:

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Related links:

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