The leasing arm of a non-major lender has sent brokers an update on how to identify loan fraud given that it is becoming “increasingly sophisticated”.
Macquarie Leasing, the vehicle finance arm of the Macquarie Group, has issued an update to asset finance brokers and introducers regarding how to “look out” for fraud.
In the update, the company outlines that fraud is becoming “increasingly sophisticated”, adding that it was therefore important for brokers and introducers to understand what loan fraud comprises and how to identify it.
“Loan fraud covers a wide range of scenarios, including the improper amendment and falsification of financial documents, obtaining funds under false pretences and identity theft,” the update reads.
While Macquarie Leasing outlined that its “Commercial Express” policy was designed to deliver a low-document option for applicable eligible commercial clients and was “committed to providing an express policy for non-property owners”, it added that it was the responsibility of brokers and introducers “to ensure that all information entered in MacLease and on vehicle invoices is factual”.
“We have zero tolerance for information falsification. Anyone found doing this will have their accreditation removed and be subject to financial loss,” it warned.
As such, the group has provided some suggestions of “tell-tale signs” to look out for.
According to Macquarie Leasing, these include: spelling and grammatical mistakes and “mismatched fonts and calculation errors on documents”, as well as discrepancies on bank statements (“Cross-check your clients’ bank statements to ensure their debt repayments and liabilities are accounted for,” it suggested).
The banking group added: “Pay particular attention to clients who push for a quick settlement, are hesitant to meet in person and only communicate through intermediaries.
“Importantly, trust your instincts.”
The group added that any concerns or queries should be escalated to a sales manager, who will look into any potential fraud.
“No matter how small, we treat all document manipulation very seriously,” the update reads.
“We will investigate all suspicious documents and may impose disciplinary action (up to and including loss of accreditation) on anyone who participates in this practice.”
To help brokers and introducers “reduce the risk of [their] business being associated with activities that could be deemed fraudulent,” Macquarie recommended the following steps be taken:
Annie Kane is the editor of The Adviser magazine, Australia’s leading magazine for mortgage brokers.
As well as writing news and features on the Australian mortgage market, financial regulation, fintechs and the wider lending market – Annie is also the host of the Elite Broker podcast and regulator contributor to the Mortgage Business Uncut podcast.
Before joining The Adviser team at Momentum Media in 2016, Annie wrote for a range of business and consumer titles, including The Guardian (Australia), BBC Music Magazine, Elle (Australia), BBC Countryfile, BBC Homes & Antiques, and Resource magazine.
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