Powered by MOMENTUM MEDIA
SUBSCRIBE TO OUR NEWSLETTER SIGN UP
Powered by MOMENTUM MEDIA

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

Major backs minimum volume requirements

Staff Reporter 4 minute read

By: Jessica Darnbrough

St George is standing firm by its requirement for brokers to settle at least four loans per calendar year, stressing this will ensure brokers remain up to speed with its products and policies.

While the bank does require its brokers to sit a re-accreditation "exam” every 12 months if they settle less than four loans in a calendar year, there is no charge for the refresher course.

St George’s general manager intermediary distribution Steven Heavey said the bank’s minimum volume requirements were not heavy handed and ultimately helped improve the broker proposition.

Advertisement
Advertisement

“The accreditation process is in place to ensure brokers are knowledgeable about our products, policies and processes and can ultimately provide the best possible experience to mortgage customers,” Mr Heavey told The Adviser.

“We feel it is an operational risk for brokers to sell our products if they haven’t dealt with us in over a year. For brokers whose accreditation with us has expired, we ask brokers to take a refresher course, free of charge.”

Mr Heavey said brokers should not fear sitting the re-accreditation exam, because the whole process takes just 40 minutes.

“We feel this is more than reasonable and a good step to ensure that brokers who offer our home loans are well-educated, up-to-date and can offer their customers the best possible St George experience,” he said.

Earlier this week, MFAA chief executive officer Phil Naylor told the Austalian Financial Review: “We told them [ASIC] our members feel as though there is a conflict of interest in how they provide advice and asked for guidance on how to manage that."

PROMOTED CONTENT


Major backs minimum volume requirements
default
TheAdviser logo

The not-to-be-missed Accountants Daily Strategy Day will travel through Melbourne and Sydney in August to equip accounting professionals with the latest industry updates and tips for modern practice management as well as the latest cutting-edge technology, processes, strategies and trends shaping the future of accounting. Visit the website for more information: www.accountantsdaily.com.au/strategy-day

default

 

more from the adviser
Paul Herbert AMP Newsroom

Breaking News

AMP hires intermediary head

AMP Bank has recruited from MyState for its new head of intermedi...

Theo and Alex Shore Financial

Breaking News

Brokerage officially launches white-label loan

North Sydney-based brokerage Shore Financial has officially launc...

interest rate savings

Breaking News

More clients look to lock fixed rates than 2020

More borrowers are eager to lock in fixed interest rates than thi...