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Sales & Marketing

The changing face of the customer

by • 30 Aug 2010
Truly competitive and successful brokers have learned how to identify customer attitudes and social trends so they can...READ MORE

Rise up - Social media

by • 2 Aug 2010
Being part of the social media revolution can significantly benefit your business and your bottom line, writes Toby... READ MORE

Connect to social networking

by • 23 Jun 2010
You don't have to be a large branded superbroker to plug into the power of social media, writes Tim... READ MORE

Feeding your Facebook

by • 27 May 2010
A growing number of brokers are investing time and energy into social networking sites to build brand awareness and... READ MORE

A social experiment

by • 5 May 2010
Businesses are investing millions in social media strategies. And while there are connections and money to be made in... READ MORE

Pumping up referrals

by • 15 Apr 2010
How do Australia’s most prolific brokers build winning referral partnerships and just how much should they contribute... READ MORE

Retention - Creating sticky clients

by • 31 Dec 2008
A broking business built around deep client relationships will not only return substantial repeat business, it can open... READ MORE