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Complaints, phone call, AFCA

AFCA expects to receive 50,000 complaints within first year
by Tas Bindi • 3 Sep 2018
The number of complaints to AFCA could exceed 50,000 within the first year, according to its CEO, who also stressed the... READ MORE
join, PLAN, panel, lender

SME lender joins PLAN panel
by Reporter • 3 Sep 2018
GetCapital has become the latest lender to join PLAN Australia’s panel, enabling over 1,650 brokers to access its... READ MORE
Appointment, handshake, broker, brokerage

Brokerage appointment to ease referral process for brokers
by Reporter • 3 Sep 2018
A major brokerage has announced a “strategic appointment” designed to simplify the referral process for its... READ MORE
Mortgage house, broker

Brokers well positioned to demystify reverse mortgages
by Tas Bindi • 31 Aug 2018
A review by ASIC found that more could be done to ensure seniors understand the risks and benefits of reverse... READ MORE
Fraser Todd, ID verification

New virtual ID verification tool for brokers launches
by Reporter • 31 Aug 2018
An Australian law practice has announced the launch of a new digital verification of identity (VOI) solution for... READ MORE
dropped, arrow down, fall

Residential approvals ‘down sharply’, commercial approvals...
by Reporter • 31 Aug 2018
Total dwelling approvals dropped by 5.6 per cent in the year to July 2018, the weakest year-on-year result since August... READ MORE
CEO Brendan Wright

Brokers encouraged to ‘proactively’ develop business culture
by Reporter • 31 Aug 2018
A NAB general manager and the CEO of an aggregator have highlighted the importance of cultural development in a broking... READ MORE
Mark Bouris, Yellow Brick Road

YBR running at a loss amid ‘structural shift’
by Reporter • 30 Aug 2018
Yellow Brick Road has posted a net loss in its full-year financial results, with the group also reporting that its... READ MORE
Brokers

New Prime Minister gets brokers, says FBAA head
by Tas Bindi • 30 Aug 2018
Former Treasurer turned Prime Minister Scott Morrison is on the side of finance brokers, according to the executive... READ MORE
scrutiny, lenders, advisers, gross overreaction

Lenders to ‘pare back’ scrutiny following ‘gross overreaction’
by Reporter • 30 Aug 2018
Lenders will “pare back” their scrutiny of home loan applications when the financial services royal commission... READ MORE
rates spike, arrow up, increase, brokers

Brokers called to action as rates spike
by Reporter • 30 Aug 2018
In wake of Westpac’s decision to hike home loan rates, the Finance Brokers Association of Australia has called on... READ MORE
Anthony Waldron

Major bank responds to PC’s broker recommendations
by Reporter • 29 Aug 2018
An executive from a big four bank has weighed in on recommendations outlined in the Productivity Commission’s final... READ MORE
support for brokers, CIF

CIF chairman reaffirms industry support for brokers
by Reporter • 29 Aug 2018
The chairman of the Combined Industry Forum has sought to reassure brokers of the cross-industry support they garner,... READ MORE
Broker, house key

Brokers needed ‘more than ever’
by Reporter • 29 Aug 2018
The services of mortgage brokers are needed more than ever to assist clients in the wake of ongoing political and... READ MORE
customer first, brokers

CIF to propose ‘customer first duty’ for brokers
by Reporter • 28 Aug 2018
The Combined Industry Forum has agreed “in principle” to extend its good consumer outcomes requirement to... READ MORE
technology, digital, platform

Non-bank lender adopts tech platform
by Reporter • 28 Aug 2018
A mortgage lender has adopted a digital platform that it has said would “deliver a superior experience” to... READ MORE
Broker, strong, market challenges, market conditions, mortgage brokers, expectations

Broker expectations strong despite market challenges
by Reporter • 28 Aug 2018
Softening market conditions and a tighter regulatory environment have not dampened the growth expectations of mortgage... READ MORE
broker, remuneration model

Alt-broker prepared for trail axing
by Reporter • 28 Aug 2018
The founder of an alternative mortgage broking platform has slammed calls for the removal of trail, but is prepared to... READ MORE
AFCA, respond, membership concerns, meeting, discussion

AFCA responds to EDR membership concerns
by Tas Bindi • 27 Aug 2018
The Australian Financial Complaints Authority (AFCA) has responded to confusion around the ability of new-to-industry... READ MORE
David Bailey, AFG

CEO warns against ‘dangerous’, ‘knee-jerk’ broking reform
by Reporter • 27 Aug 2018
The head of a major broking group has joined fellow industry leaders in calling for a considered approach to reform,... READ MORE
profit increase, arrow up

Non-bank lender reports 60% profit increase in FY18
by Reporter • 27 Aug 2018
Homeloans Ltd has reported a 60.1 per cent increase in statutory net profit after tax in the 2018 financial year,... READ MORE

New PM appointed to replace Turnbull
by Reporter • 24 Aug 2018
Malcolm Turnbull has been deposed by the Liberal Party, with a new Prime Minister set to assume office. READ MORE
default image

New brokers ‘locked out’ under EDR confusion
by Reporter • 24 Aug 2018
EXCLUSIVE: Concerns have been raised that new-to-industry brokers are being left in limbo and unable to write business... READ MORE
Leave, leadership departure, homeloans

Former Homeloans chairman to step down from board
by Reporter • 24 Aug 2018
The non-bank lender has announced that its former chairman has stepped down its board, set to come into effect... READ MORE
personal loan marketplace, home loan

New marketplace aims to help borrowers determine realistic rates
by Reporter • 24 Aug 2018
A financial services comparison site has announced the launch of a new marketplace aimed at helping borrowers find out... READ MORE