With more than 20 years of finance experience, Mortgage Choice Modbury principal Melissa Burt has honed her craft to run a powerhouse operation specialising in first home buyers and shared equity schemes.
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In this episode of Elite Broker, host Annie Kane welcomes the recent Better Business Awards Editor’s Choice South Australia/Northern Territory winner to discuss how she effectively structures her business to manage high volumes without burning out.
Burt shares how she leverages a lean support team to maximise her face-to-face client time, her community-first approach to organic lead generation, and why she strictly refuses to work weekends despite running a high-velocity business.
Tune in to find out:
- Why transitioning to a storefront changed her growth trajectory.
- How she harnesses both digital marketing and hyperlocal marketing to generate leads.
- Why she takes a Disney approach to customer service.
And much more!
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