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From coding to clients: How this broker harnesses AI in broking

6 minute read

After two decades in IT, Arnab Baral made the leap into broking to transform the client experience, but he’s still harnessing his obsession with tech to escalate his brokerage.

In this episode of Elite Broker, host Annie Kane speaks with Arnab Baral – CEO and managing director of Cinch Loans and recipient of the Editor’s Choice Award Vic/TAS at the 2025 Better Business Awards – to find out how he’s building Cinch Loans with technology, the principles that guide his team, and the lessons new brokers need to hear.

Tune in to hear:

  • Why he left tech to start a career in broking.
  • The tools and tech he uses to scale his business (without losing human touch).
  • Why “start slow, but start deep” is his top advice for new brokers.

And much more!

 
 

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