How the SA/NT Broker of the Year goes above and beyond for his clients

Tasha Levy 16:21 PM, 28 Apr 2020 5 minute read

According to senior lending adviser at Norwood-based brokerage Keyland, Peiran Hu, “If you contribute with your heart, the customer can feel it.” This commitment to providing exceptional customer service has led to him being recently crowned SA/NT’s Broker of the Year and Best Residential Broker at the Better Business Awards 2020.

On this episode of Elite Broker, Peiran joins host Annie Kane to talk about what got him into broking, why he chose Keylend, and how he and his team are adapting to working remotely during COVID-19.

Peiran also reveals:

The pros and cons of being part of an independent brokerage
How Keylend markets their business
Tips for brokers on managing their own teams

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Articles of interest:

9 mortgage broking predictions for a post-COVID world

Leading SA/NT brokers celebrated at the Better Business Awards 2020
How this broker delivers exceptional customer service across QLD/NT

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