How this female-led brokerage looks after its clients

Tasha Levy 12:52 PM, 26 Nov 2019 2 minute read

As the recipient of Best Customer Service (Individual) award at the Better Business Awards in Victoria this year, Belinda Gibson places the utmost importance on providing exceptional client experiences.

In this episode of Elite Broker, Belinda talks to host Annie Kane about her female-run brokerage Thomas Magdalene Finance Group, why she expanded from commercial into residential broking, and how she manages her time effectively.

Belinda also discusses:

Workload division within her business
Social media as a means for networking with other female lenders
TM Finance Group’s adaptation to digital technology

And plenty more!

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Articles of interest:

Brokers have their say on serviceability changes
Broking industry losing female brokers
Better Business Awards 2019