Brokerage group Resolve Finance has welcomed its 100th broker, as the group builds its franchise business as more bankers become brokers.
Resolve Finance has announced that it has appointed its 100th mortgage broker, as the brokerage group continues to grow its national footprint and franchise network.
First started in Western Australia in 1997 as a means of meeting demand for construction finance for its parent company (the construction company ABN Group), Resolve expanded into Victoria in 2008 and has since grown to have a presence in the major states of Australia.
According to the group, a major driver of this growth has been a sharp increase in franchisees, with the brokerage having launched its franchise offering in 2017.
Franchise recruitment has been particularly strong in Victoria and Western Australia, with increasing interest from brokers in NSW and Queensland who are seeking more hands-on support and leveraging the strong referral partnerships, particularly in the construction industry.
Sandy Paravizzin, Resolve Finance’s general manager – distribution, commented: “We’re incredibly proud of this milestone, but we’re even more excited about empowering more brokers to build successful businesses and ultimately helping more Australians into homes.
“We’ve invested heavily in supporting our brokers to build sustainable businesses, and we’re seeing that pay off.
“Since launching the franchise model, we’ve grown our broker network steadily across the country and we’re proud to now have 100 talented brokers helping customers across Australia.
“We’ve found that experienced finance professionals and new-to-industry entrants alike are looking for a business model that supports them not just for tomorrow but into the future,” he continued and noted the brokerage’s franchise offering provides business coaching and marketing support, while providing brokers with a supportive network.
Strong uptick in bankers becoming brokers
The brokerage noted that its growth has come as more bankers and other finance professionals turn to broking.
Around 70 per cent of Resolve Finance franchisees have come from the banking and finance industry (including 38 per cent from banks), according to the brokerage.
Indeed, the group revealed that the franchise has grown as more bankers turn to broking (a trend first seen ramping up during COVID-19).
Resolve Finance managing director Don Crellin said the trend reflects a broader industry shift, with a growing number of highly experienced professionals who have built successful careers with Australia’s leading lenders, choosing the flexibility and relationship-driven focus of mortgage broking.
He added that the number of former bankers becoming franchisees had increased in the last two years alone and highlighted that in 2024, less than two-thirds (64 per cent) of new franchisees came from the finance industry and 21 per cent were from banks, while just 47 per cent of its franchisees were from the finance industry in 2023.
“We’re seeing more financial services specialists choose to build their own businesses, and mortgage broking offers the freedom and flexibility they’re looking for,” Crellin said and highlighted that these new brokers are able to hit the ground running as they already have an understanding of credit policy and customer needs.
“This cohort bring an exceptional level of professional discipline and customer focus, and they tell us they’re choosing Resolve because we give them the support they need to turn those skills into a successful business.”
Resolve Finance brokers settled over $2.2 billion in loans in the financial year ending June 2025, with franchisees making up a growing share of that total.
[Related: Franchisee growth drives record loan volumes at Resolve Finance]
