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Delivering award-winning customer service in the Gold Coast

by Robyn Tongol9 minute read
Delivering award-winning customer service in the Gold Coast

Jason Cuerel of Mortgage Innovations was named Queensland’s broker with the best customer service earlier this year – but what makes his service award winning? We catch up with him to find out.

Queensland-based broker Jason Cuerel has been broking for nearly 20 years and won numerous awards for his customer service and offerings to clients up in Varsity Lakes.

Most recently, the Loan Market broker was crowned Queenslandbroker with the best customer service at the Better Business Awards (Queensland), with his office winning the award for Best Regional Office, too.

In this episode of Elite Broker, host Annie Kane catches up with the Mortgage Innovations broker to find out:

  • The process he follows to ensure clients are served well
  • His top advice for building an award-winning team.
  • Why he decided to move to the Bring Your Own Brand model.

And much more!



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Related links:


jason cuerel mortgage innovations vmhyhs


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