the adviser logo

How this leading broker structures her booming brokerage

by Robyn Tongol9 minute read
How this leading broker structures her booming brokerage

Wealthfolio’s director and broker Emma Cattermole won the Editor’s Choice Award at the Better Business Awards Queensland this year, in recognition of her long-term dedication to excellent customer service and impressive brokerage growth. We find out how she did it.

As a broker of 19 years, Emma Cattermole has long been providing exceptional customer service. And, after joining forces with another broker and separating out the operations management, her brokerage has been growing from strength to strength.

In this episode of Elite Broker, host Annie Kane catches up with the Editor’s Choice Award winner for Queensland 2022 to find out how she built and expanded her brokerage, why having an operations manager is crucial to growth, and her top tips for other brokers looking to build their brokerage.

Tune in to find out:

  • The processes that Emma has put in place to successfully grow
  • How she trains up her team and focuses on continual improvement  
  • Why she thinks broking is a great career choice for women

And much more!



Did you like this episode? Show your support by rating us or leaving a review and by following The Adviser on social media: FacebookTwitter and LinkedIn

If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more insight!

Make sure you’re subscribed to The Adviser’s bulletin to ensure you never miss a beat and never miss a podcast episode by subscribing to us now on your preferred podcast provider!

Related links:


emma cattermole


You need to be a member to post comments. Become a member for free today!
Read the latest issue of The Adviser magazine!
The Adviser is the number one magazine for Australia's finance and mortgage brokers. The publications delivers news, analysis, business intelligence, sales and marketing strategies, research and key target reports to an audience of professional mortgage and finance brokers
Read more