Powered by MOMENTUM MEDIA
the adviser logo
Broker

How this broker delivers exceptional customer service

by Contessa Pizanias7 minute read
How this broker delivers exceptional customer service

Ruan Burger, director at Brisbane-based Time Home Loans, joins host Annie Kane to reveal how he runs his award-winning brokerage.

Ruan reveals his formula to running an award-winning customer service office, how he retains relationships with clients post-settlement, and how he has built strong relationships with local real estate agents to generate leads.

He also shares: 

  • Why ethics and culture are important to running a business
  • What award-winning customer service looks like 
  • Top three tips for brokers looking to start their own business

 

ruan berger web
magazine
Read the latest issue of The Adviser magazine!
The Adviser is the number one magazine for Australia's finance and mortgage brokers. The publications delivers news, analysis, business intelligence, sales and marketing strategies, research and key target reports to an audience of professional mortgage and finance brokers
Read more