NAB confirms broker team reshuffle

Ms Devine was initially expected to replace Anthony Waldron, who was appointed to head up NAB’s consumer bank strategy, enablement and transformation team.  

However, The Adviser understands that Ms Devine has accepted a position as chief operating officer (COO) of a tech start-up.

Ms Devine joined NAB in 2004 and was previously responsible for performance and operations of broker partnerships and led the transformation of the Podium CRM platform.

In a statement to The Adviser, Mr Waldron thanked Ms Devine for her service to the bank.

“Nicole made a significant contribution to NAB over 15 years, in senior roles across broker partnerships, technology and large change programs,” he said.

“Her new role is testament to her reputation as a great leader and someone who is able to get things done in periods of change. 

“We wish her the best with this next step in her career.”

According to NAB, Ms Devine helped facilitate Mr Waldron’s transition back to EGM, broker partnerships in February.

Both Ms Devine and Mr Waldron were initially set to serve under outgoing chief customer officer, consumer banking Mike Baird.

However, NAB yesterday announced that Mr Baird would also depart the bank to “take a break before considering new opportunities”.

In light of Mr Baird’s resignation, Mr Waldron will assume the role of interim chief customer officer, consumer banking, while NAB searches for a permanent replacement.

Mr Waldron told The Adviser that his new role would not affect his capacity to serve as head of broker.

“We have a really strong leadership team in broker partnerships who will continue to drive us toward our goal of being the bank for brokers,” he said.

“In my new role, accountability for broker partnerships remains with me.”

 [Related: Baird resignation leaves void in NAB broker team]