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ISCOVER
Staff Reporter
NextGen’s new ApplyOnline processing system is receiving rave reviews from industry heavyweights.
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Mortgage Ezy’s sales and marketing head, Mick Conyngham, told The Adviser that the system possessed a lot of “smarts”.
“If a broker forgets to do something or if something needs clarification on a paper application form it becomes time consuming and costly because it requires us to go back to them with an MIR (Missing Information Request),” he said.
“ApplyOnline eliminates the need for MIRs, so it’s vastly increasing our efficiencies.”
According to Mr Conyngham, in 96 percent of cases, an indicative decision on Mortgage Ezy applications can be provided very quickly.
“That level of turnaround time for a broker is invaluable,” he said.
“Fast turnaround times is a key element of Mortgage Ezy’s commitment to its brokers. ApplyOnline is therefore a critical tool in its distribution strategy.”
NextGen sales director Tony Carn said the system was built to increase broker productivity.
“We provide a complete set of data that Mortgage Ezy requires to assess the loan,” Mr Carn said.
“This means they don’t have to go back to the broker and ask for further information. ApplyOnline ensures they get what they need upfront. It’s a tool to ensure that the user is supplying all the necessary information.”
