Westpac has announced a relief package to assist customers who are suffering hardship as a result of the NSW bushfires.
The bank’s Disaster Relief Package offers immediate financial help to customers affected by the bushfires across the Warrumbungle local government area.
Bushfire victims with Westpac home loans may apply to defer repayments for up to three months. In addition, the package offers businesses with existing loans the opportunity to request a loan restructure without incurring the usual bank establishment fees.
Customers experiencing severe hardship will also be offered a halt on all interest accrual on unsecured credit products for a period of up to three months.
“Our thoughts are with those Australians who have been affected by the bushfires,” said Sian Lewis, New South Wales state general manager, Westpac retail and business.
“At Westpac, we understand that times like these can be extremely hard emotionally, physically but also financially. By offering support to our customers, we hope to help alleviate any concern they have with their financial commitments so that they can concentrate on more important issues at hand.
“We are also fast-tracking insurance claims and our assessors are ready to assist all Westpac customers in the worst affected areas."