the adviser logo

Non-bank doubles volumes

by Staff Reporter11 minute read
The Adviser

Staff Reporter

Good products and a reliable technology platform have helped one of Australia’s non-bank lenders to double its business volumes over the past 12 months.

According to Pepper’s chief operating officer David Holmes, NextGen’s Apply Online Application Centre has helped the non-bank to significantly grow over the year to date.

“Today, unless you have good technology, you don’t get results,” He said.


Mr Holmes said the technology had allowed the lender to electronically interface with aggregators and give brokers the ability to clone information from one lender’s system to another – making dealing with the lender easier and ultimately leading to increased volumes.

And Pepper is not the only lender to record positive results from the technology. AFG Home Loans general manager Paul O’Donnell said the lender had increased its settlements by 35 per cent in the past 12 months.

Moreover, the lender has seen a 75 per cent  rise in settlements between the immediate past quarter and the same quarter last year, which corresponds with an upgrade to their ApplyOnline Application Centre.

“Based on these numbers we’re budgeting on an increase of around 60 per cent going forward. Our business has never done this amount of volume, even pre-GFC,” Mr O’Donnell said.

“We’ve made a number of changes in our business and we needed the ApplyOnline system to enable us to make them.”

Speaking about the positive testimonials, NextGen’s sales director Tony Carn said it was clear that choosing the right software is a critical component in the achievement of higher growth equation.

“An important building block is ‘white labelling’," he said. "An ApplyOnline Application Centre provides key functionality to replicate electronic lodgement capacities across a broad range of brands. This allows business partners to deploy their own brand of products to market quickly and efficiently. So a range of people can leverage off the technology platform.”

Read the latest issue of The Adviser magazine!
The Adviser is the number one magazine for Australia's finance and mortgage brokers. The publications delivers news, analysis, business intelligence, sales and marketing strategies, research and key target reports to an audience of professional mortgage and finance brokers
Read more