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Bank set to revamp segmentation

by Staff Reporter8 minute read
The Adviser

Jessica Darnbrough

One of Australia’s non-major lenders is on the verge of enhancing its segmented offering.

Speaking to The Adviser, St George’s general manager mortgage broking Clive Kirkpatrick said the lender would look to refresh and “reignite its flame offering”.

“We were one of the first lenders to introduce segmentation,” Mr Kirkpatrick said.

“Over the last few years, other lenders have caught up to us and are offering similar benefits to their top performing brokers. We want to ensure we stay one step ahead of the competition and, as such, we have plans to ramp up our Flame offering and enhance the benefits our brokers are currently receiving.”

While Mr Kirkpatrick remained tight lipped on exactly what those enhancements would be, he did say the lender was determined to support its loyal broker partners and would make significant changes in a bid to enhance the lender’s broker proposition.

“Over the coming 12 months we will continue to walk down the path we have travelled to date and make changes to our policy, processes and pricing to ensure they remain market leading.”

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