Banksia has appointed a new chief executive officer to the team after Patrick Godfrey announced his retirement.
Warren Shaw will take on the role effective immediately.
Speaking about Mr Shaw’s appointment, Banksia chairman Peter Keating said he was pleased with the search process.
“The Board were delighted to have been able to attract someone of Warren’s calibre to this role. Warren’s appointment has come at a perfect time for Banksia. As one of Australia’s leading non-bank providers, Banksia’s operations have expanded significantly in recent times, in particular in the Melbourne metropolitan market, whilst continuing to enjoy a strong retail presence across regional Victoria” he said.
"The board is excited by the breadth of experience and skill Warren can bring to the role and looks forward to working together to firmly place Banksia as an industry leader and to see our operations expand and thrive in the future”.
Mr Shaw, who was the executive general manager of NAB’s Australian retail distribution business for three years, said he is passionate about delivering a great experience for all customers and is focused on investing in Banksia’s distribution network so all stakeholders have the best possible experience.
“Pat Godfrey has left a resounding legacy for me to build on. Banksia has a strong track record based on credibility, trust and loyalty. Extending that reputation into areas where we do not currently operate represents an exciting opportunity for us” he said.
“Customer experience is critical to our success and is an area that will receive even greater focus through more investment in the skill and capability of our people. Ultimately our ability to embrace and build on our past success will lay the path to delivering greater opportunities and benefits to our people, our customer, our shareholders and the communities that we are invested in.”