The verification of identity and knowing your customer is a critical point of the mortgage broking process. In recent months, the industry has seen a new wave of technological advancements entering the financial sector, with some aiming to improve the way identity checks are done. But how will this work in practice? Annie Kane investigates.
Five-foot-seven. Medium build. Brown hair. Brown eyes. That’s how I’d describe how I look. But if I wore sky-scraper heels, lost weight, dyed my hair bright red, and put in blue contact lenses, would you still be able to recognise me?