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Refund brokers strengthen under new leadership

by Staff Reporter11 minute read
The Adviser

Jessica Darnbrough

Almost one year after Refund was acquired by Homeloans, it seems the brokers are finally finding their feet.

Speaking to The Adviser, Homeloans’ Greg Mitchell said the 54 brokers the company acquired in June last year are going from strength to strength.

“We are definitely getting more traction from the ex-Refund brokers who came on board last year,” Mr Mitchell said.

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“Those brokers went through a world of pain, but the good business writers have emerged the other side stronger and more resilient and we are aggressively working with these writers to help them increase their natural market share.”

According to Mr Mitchell, the company has increased its volumes “nicely” over the past six months, and he is hopeful Homeloans can continue its “strong trajectory” in the future and will be doing all it can to ensure this happens.

Over the past few months, the company has appointed several new BDMs in Queensland, New South Wales and Victoria.

“We are trying to employ quality BDMs in a bid to increase our market share across the Eastern seaboard,” he said.

“The eastern seaboard has always been an area where we are under exposed. The majority of our business comes out of WA and SA – thanks to the quality of our BDMS in those areas.

“But, when you think that 70 per cent of all broking business is written on the eastern seaboard, we believe we have room to grow our natural market share in Queensland, NSW and Victoria.”

To complement its new BDM appointments, Mr Mitchell said the company has also enhanced its product suite.

“We have some well-priced products with great features at the moment and we are always looking to improve ourselves in this area, in alignment with broker feedback.”

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