Resolve Finance has reported a double‑digit jump in settlements on the back of an expanding franchise‑led broker network.
Resolve Finance, the national brokerage and franchise group, has revealed that it settled $2.82 billion of loans in the financial year 2026, up 34 per cent on its FY25 results, driven by a larger broker footprint.
Over the year, Resolve Finance said that activity across its network had gathered pace, with 21 additional brokers coming on board in NSW and Queensland.
It said that the majority of the new recruits joined as franchise owners, contributing to a national broker headcount that climbed from 97 to 132, a 36 per cent increase in 12 months.
The brokerage said that franchise businesses had been encouraged to grow their internal capacity, collectively hiring 23 extra administration staff and dedicated loan writers during FY26.
Resolve also continued its digital overhaul, rolling out individual microsites for every broker.
Managing director Don Crellin said Resolve’s strategy was to combine expansion with a stronger backbone of systems and personnel.
“Our growth is not simply about adding brokers. It is about giving brokers the systems, people and support they need to build sustainable businesses,” Crellin said.
Crellin said that franchise partners were a core pillar of the network.
“We are proud of our franchise partners’ success and the seamless way many have transitioned to our franchise network,” he said.
“We will continue to invest in the operational, administrative and loan writing support that enables them to focus on clients, grow with confidence and maintain strong service standards.”
Franchisees now make up the majority of Resolve’s broker base, accounting for 74 per cent of the network compared with over half three years ago.
Resolve said that these broker‑owners were supported through an MFAA‑endorsed training and mentoring program and through its Future Franchise Program.
Culture, support, and long‑term growth
General manager of distribution Sandy Paravizzini said the business was positioning itself as a home for brokers who were seeking ownership, backed by an established support system.
“Our collaborative culture is one of the biggest reasons brokers choose to join us,” he said.
“We provide a clear pathway to business ownership for people who want to be in business for themselves, but not by themselves, backed by experienced mentors, proven systems, administration support, loan writing capability and a national network that helps them grow.”
Crellin also underlined that Resolve’s focus was on building resilient businesses rather than chasing short‑term volume.
“Our franchise partners are ambitious, but they are not doing it alone,” Paravizzini said.
“They have the backing of a national brand, a strong compliance framework, established systems and a growing support team. That combination is what allows brokers to build long-term businesses and deliver consistently strong outcomes for clients.”
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